Assistant Manager/ Sales Associate at Belle Tire

Lansing, MI

About the Job

Job Description/Requirements

JOB SUMMARY:

The 2nd Assistant Manager is a positive, energetic, ambitious team player that provides 100% customer satisfaction. This position is a mid-level position that provides you the opportunity to grow as an individual and team member in the tire and automotive industry. All 2nd Assistant Managers will receive different levels of training including, Instructor-led, e-Learning, and on the job training to learn duties, processes and responsibilities.
 

Duties and Responsibilities:


* Continuous thinking and sharing of ideas to improve Belle Tire
* Do the right thing for the customers, employees, and vendors
* Assess customers' needs and provide Belle Tire solutions according to their needs
* Meeting and exceeding defined goals and objectives
* Building customer relationships
* Managing a cash drawer: cashing customers out
* Clean shop, showroom, restrooms, and waiting room if needed
* Pick up tires/parts from stores and vendors if needed
* May assist in managing and coaching the shop employees 
* Other duties as assigned by retail store manager or retail assistant manager.


Minimum Qualifications:


Basic Qualifications


* 18 years of age
* Valid drivers' license 
* Ability to read and write English 
* Ability to communicate clearly and professionally with co-workers, management and customers.
* Ability to listen and process knowledge 
* Must possess time management skills
* Must possess ability to multi-task
* Good organizational skills
* Represents one's self and Belle Tire in a professional manner 
* Demonstrates a commitment of high quality service to internal and external customers
* Ability to complete tasks thoroughly, accurately, and in a timely manner.


Education Requirements


* High School Diploma/GED is required.


Experience Requirements


* 2-4 weeks of tire technician duties completed.


Physical Requirements


* Must be able to stand for long periods of time
* Must be able to occasionally lift over 60 pounds
* Requires motion entailing bending, twisting, pushing, pulling, stretching and continuous bilateral use of fingers and wrists.


Preferred Qualifications:


* Automotive background is a plus
* Ability to process all forms of payment
* General knowledge of Nelle
* General knowledge of Order Trac
* General knowledge of Point of Sale
* General knowledge of Software (currently Quest)
* General knowledge of System (currently Log My Calls)
* Thorough knowledge of Belle Tire's Tire Technician Process
* Thorough knowledge of Belle Tire's products and services
* General knowledge of Belle Tire's shipping and receiving procedures
* General knowledge of Belle Tire's physical inventory procedures
* General knowledge of Belle Tire's Tire Sales Process
* General knowledge of Belle Tire's Auto Service Sales Process
* Expected to handle day to day paperwork of retail operations.


Working Conditions:


Varying work hours, Mon-Sat, some overtime may be required. Workshop environment, with heavy physical requirements: long periods of standing on your feet, lifting up to 60 pounds to chest level, bending, twisting, grabbing, and reaching.


Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

Enter your email address and receive more jobs like this
Apply Continue to Apply By continuing you agree to Monster's Privacy Policy, Terms of Use and use of cookies.
Email this job
Email this job
Note: Email addresses will only be used for mail delivery of this job.