Five Rivers Health Centers
Five Rivers Health Center is an expanding Federal Qualified Health Center located in Dayton and Xenia, Ohio providing a medical home for low-income patients. Our growing organization empowers staff to make a difference every day in the lives of others and is committed to provide quality, cost-effective care for our patients and community, with respect and dignity, without regard of ability to pay.
Patient Access Representative
The Five Rivers Health Center Patient Access Representative must abide by various regulatory compliance rules and must always treat patients with dignity and respect. The Patient Access Representative will assist patients via telephone in a call center setting. The Patient Access Representative is responsible for scheduling appointments accurately following established guidelines, entering patient demographic information and insurance information into the Electronic Medical Record, as well as other duties as assigned.
High School diploma required. Associates Degree in the healthcare or business field preferred. Minimum of one year of customer service experience and with data entry required. Windows-based computer experience required and medical terminology knowledge preferred. Fluency in Spanish and English languages required.
Applicant should possess excellent communication skills, customer service skills, organization skills, time management skills, patience, and have a high level of integrity and trust.