(our long-term aspiration)
To be the World Leader in the Bioanalytical Testing Market.
(why we are here - the cause / purpose of our business)
To contribute to global health and safety by providing our customers with high quality laboratory and advisory services whilst creating opportunities for our employees and generating sustainable shareholder value.
(what we stand for / what is important for us)
Delivering customer satisfaction by listening to and exceeding customer expectations
Adding value for our customers through our services
Seeking innovative solutions to help our customers achieve their goals
Delivering quality in all our work; providing accurate results on time
Using the best appropriate technology and methods
Seeking to improve or change our processes for the better
Competence & team spirit
Employing a team of talented and competent staff
Investing in training and creating good career opportunities
Recognising and encouraging outstanding performance