Fleet Warranty Administrator at TRC Staffing

Charlotte, NC 28273

About the Job

Fleet Warranty Administrator

Duties:
- Ensures all fleet and warranty claims are submitted in a timely fashion
- Provides weekly fleet and warranty report to management
- Ensures all warranty recalled parts are returned on time
- Ensures all paperwork is complete and filed accordingly for audit purposes
- Communicates frequently and effectively with all parties involved.
- Manages difficult situations, responds promptly to all needs, and solicits feedback to improve service
- Speak clearly and persuasively in positive and negative situations
- Prioritizes and plans work activities and uses time efficiently
- Demonstrates accuracy and thoroughness and monitors own work to ensure quality
- Must be able to adapt to change in the work environment, manage competing demands, and is able to deal with frequent changes, delays, or unexpected events
- Must be an analytical minded individual with attention to detail
- Must demonstrate a sense of urgency and ownership to drive projects to completion
- Must be a positive minded individual with problem solving ability, as well as display confidence when making recommendations for improvement

Education/Experience Requirements
- High school diploma with similar related experience required
- Prefer individual to have a technical background (education or experience) or general knowledge of products supported
- Highly organized with strong attention to detail and follow through skills
- Ability to operate effectively in a dynamic, fast-paced, and results-oriented environment, and be flexible/adaptable to change
- Excellent computer skills essential for success in this role. Must have advanced knowledge and experience using Microsoft Office products, email software, and quickly adapt to WMH operating software.

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