Manager - End to End Marketing at CenturyLink

Monroe, LA 71203

About the Job

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.

Job Summary

This position is responsible for managing the consumer segments end to end order tracking from point of sale to completion. Additional responsibilities include customer and product trends, linking operating metrics to sales trends, and effectively communicating gaps to be resolved. The incumbent will work with Marketing staff, Product Managers, Strategy Managers, IT, Operations, and lead cross functional teams.


Job Description

  • Plans, develops, and implements end to end order tracking
  • Directs the development of company process of order flow
  • Manage details of the Marketing process and workflow, including coordinating strategies
  • Determine priorities of initiatives through effective collaboration with the Business Development team and leaders.
  • Provide technical guidance to direct reports within the Marketing team.
  • Manage and maintain the marketing budget by preparing accurate monthly reports of departmental expenditures
  • Develop and maintain accurate, current database(s)
  • Research information requests
  • Govern Marketing projects, activation, and go-to-market plans
  • Regularly provide management with intelligence such as customer behaviors, company efficiencies, and sales trends
  • Monitor current programs and make modifications when needed
  • Work with key vendors on communications development and delivery
  • Work with cross-functional teams to communicate and drive alignment with Consumer Strategic goals and execution
  • Manage several tasks and priorities simultaneously under tight time frames

#LI-POST1


Qualifications

  • Bachelor's degree or equivalent education and relevant experience
  • 8+ years of related experience
  • Previous experience managing teams
  • Experience aggregating decentralized data / information into rational business analysis of performance
  • Strong project management skills from conception through completion
  • Able to review and make data supported conclusions regarding the performance and opportunities of the business
  • Ability to manage key tools, dashboards, and business assumptions across a multitude of product lines and market trends  (Example metrics: penetration, close rate, ARPU, sales distribution, churn and other internal and external competitive benchmarks)
  • Able to build and maintain positive working relationships with key members of other internal groups
  • Strong Microsoft Access, Excel and PowerPoint skills
  • Strong communication skills, analytical, and decision making skills
  • Excellent organizational and attention to detail

Education

Bachelors or Equivalent


Alternate Location: US-Colorado-Denver; US-Kansas-New Century; US-Louisiana-Monroe

Requisition #: 144811

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

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