Returns Supervisor at Bergen Shippers

North Bergen, NJ 07047

About the Job

Our Company is a fast-paced growing 3PL specializing in garments industry. Applicants must be extremely detailed-oriented, good with computer skills and efficient team players. You will need to be zealous with ensuring all company SOP's are followed.

Duties and Responsibilities: 

The Returns Supervisor/Manager position provides support to the Receiving Manager with the day to day activities of the returns team. In addition, the Returns Supervisor/Manager is responsible that all returns are processed within 48 hours of receipt. 

. Practical knowledge and experience of the day to day operations with the returns department of a 3PL Distribution Center.

. Minimum 1 year team management experience within a similar environment,supervising a returns departments and/or any reverse logistics department.

. Instruct and train staff to perform procedures correctly and efficiently.

. Continuously measure/monitor performance according to established standards. 

. Maintain a highly motivated workforce by providing timely communications, displaying an attitude of consistency and fairness, and providing recognition for good work or ideas.

. Excellent communication and interpersonal skills, Ability to communicate clearly and in a timely matter with customer service and directly with clients as needed.

. Experience in operating a Warehouse Management Software system.

. Must be prepared to roll up their sleeves and lead by example.


. High School Diploma or Equivalent 

. Self-Motivated &Detailed Oriented

. Minimum 3 years 3PL Warehouse experience

. Strong interpersonal skills

. Strong skills in both Microsoft,Excel and Word is a MUST

. Ability to identify problems and develop solutions quickly

. Ability to perform light to heavy physical tasks; able to lift 50 lbs safely

. Ability to walk up and down stairs frequently

. Ability to use ladders to reach higher locations.
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