Field Service Technician - ABE at Advanced Business Equipment

Allentown, PA 18109

About the Job

Job Description

Field service technicians are vital members of the ABE team. Technicians provide fast and effective service for our customers for Toshiba and Lexmark. They are responsible for the repair and maintenance of digital multifunction machines at the customer's location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and ABE. The most important skill for this position is customer service and customer interaction is primarily the day to day activity. You will be working in a fast-paced industry with the region’s leading business technology and document management solutions firm. It’s a great position for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

ABE offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. ABE's service technicians are provided with 150 ongoing training hours per year. ABE prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Duties and Responsibilities:
Set up and installation of new machines at customer location
Repair and maintenance of all machines in designated service territories
Troubleshooting and time management skills are essentials
Ability to interact with customers on a daily basis

Ideal Candidates will have:
Customer service experience
Electronic and/or Mechanical experience
Associates or Bachelor’s degree or high school equivalent with experience
Valid driver’s license

Fraser offers:
Comprehensive training
Competitive benefits & Salary
Attractive compensation package
Industry experienced and tenured management
Long term career opportunities
Factory certification
Opportunity to work within a positive team environment
Company vehicles
Personal surface pro for all service technicians

ABE is a multi-million dollar business technology firm that services over sixteen counties within Pennsylvania. What we sell comes second to what we represent to our customers. We have been recognized both locally and nationally for our outstanding service and sales department. Our commitment to our customer’s satisfactions stands as the life line of the company

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